Terms of use

About this website

This website is run by T&O Recovery Service, a self-employed business based at Tednambury Farm, Spellbrook, Bishop's Stortford, Hertfordshire CM23 4BD, United Kingdom. By using it, you agree to these terms.

Information on the site

We keep the information here accurate and up to date, but it's general information, not a quote or a promise for a particular job. The safety tips are general guidance based on the Highway Code and National Highways advice. In an emergency, or if anyone is in danger, always call 999 first.

Quotes and prices

We don't publish fixed prices because every job is different. Before we set off, we'll give you a price on the phone based on where you are, your vehicle and where it needs to go.

Payment

We accept card, cash and bank transfer. For recovery, payment is due when we drop your vehicle off at its destination. For tyre changes, it's due once we've agreed the job and changed the tyre.

Safety

We won't work anywhere that isn't safe. We'll never change a tyre in a live lane, and we may need to move your vehicle somewhere safer before starting work.

Links to other websites

We link to a few other sites, such as WhatsApp, Google Maps and National Highways. We're not responsible for their content.

Your information

How we use your information is explained in our privacy policy.

Questions

Call us on 07448 508431 if anything here isn't clear.

These terms are governed by the law of England and Wales.